Privacy Policy Statement for orlaveniq
Protecting your privacy and personal data is our top priority at orlaveniq
Introduction to This Privacy Policy
At orlaveniq, we are committed to safeguarding your personal information and handling your data with transparency. This Privacy Policy explains how we collect, use, and protect your personal details whenever you interact with our services or website in Australia.
By accessing or using orlaveniq.com, you acknowledge your understanding and acceptance of the data practices outlined here. We encourage you to review this policy regularly to stay updated on our privacy practices and your rights.
Information We Collect and Why
We collect both personal and technical information to deliver, manage, and improve our website and services. Data collection helps us personalise your experience and ensure site security.
Information You Provide Directly
- • Full name for account registration or communication
- • Email address or contact information you submit
- • Details shared in support requests or feedback forms
- • Billing or transactional information where applicable
- • Any digital assets uploaded to our platform
Information We Collect Automatically
- • Device and browser type for technical optimisation
- • IP address and location data when visiting our site
- • Browsing actions and site usage analytics
- • Interaction with email campaigns or digital content
- • Cookies and similar tracking technologies
How We Use Your Information
Your data is used to enhance the performance and reliability of our website, improve communications, and support the safe operation of all services offered by orlaveniq.
- • Deliver core site functions to visitors and users
- • Respond to enquiries and support requests promptly
- • Send updates, promotions, or service notifications
- • Improve content, navigation, and user experience
- • Monitor system integrity and detect misuse
- • Personalise communications and marketing (with consent)
- • Meet regulatory, legal, or compliance requirements
Our Commitment: We maintain strict protocols and use advanced technology to keep your information secure when interacting with orlaveniq. Your privacy is protected through both technical and organisational measures.
Data Sharing and Disclosure
We do not sell your personal information. Data may only be shared with trusted service providers, partners, or where required by law, always under strict confidentiality obligations.
Third-Party Service Providers
External providers help us deliver efficient, high-quality services. These partners access your data solely to perform specific functions and must adhere to our privacy standards.
Legal Obligations and Regulations
We may disclose data to comply with Australian law or lawful government requests, as required or authorised by local regulations.
Anonymised Data and Statistics
Aggregated data is used for research, reporting, or analytics purposes but does not identify individuals personally.
Your Rights and Choices
Australian privacy law provides you important rights over your data, including options to access, correct, delete, or limit processing of your personal information held by us.
- • Right to access the information we store
- • Right to request corrections to data
- • Right to ask for data erasure
- • Right to receive your data in digital form
- • Right to object to certain uses of data
- • Right to restrict processing in some circumstances
To exercise any of these rights, please contact us using the details provided below. We respond to requests in keeping with Australian regulations.
How Your Data Stays Secure
We take technical, organisational, and policy measures to protect information from loss, misuse, or unauthorised access, and review our security practices regularly.
Technical Security Measures
- • Data encryption for information in transit and at rest
- • Access controls and strong authentication requirements
- • Network monitoring and threat detection tools
- • Routine vulnerability assessments and updates
Organisational Safeguards
- • Employee privacy awareness training
- • Internal policies for secure data management
- • Defined roles and access permissions
- • Regular audits of data-handling practices
Data Retention and Deletion
Your data is kept as long as necessary for the purposes outlined in this policy or as required by applicable Australian law. Secure disposal methods are used.
- • Account details retained for active users
- • Activity and analytics related to usage
- • Correspondence logs from support or feedback
- • Transaction records for compliance and auditing
- • Preferences managed per communication consents
If you close your account, or if data is no longer needed, we securely delete or anonymise it as appropriate.
International Data Transfers
Transfers outside Australia happen only with adequate protection and legal safeguards in line with Australian privacy requirements.
- • Transfer to data centre with privacy certification
- • Use of Standard Contractual Clauses if required
- • Assessment of partner countries’ data protection laws
- • User notification before material changes
Cookies and Tracking Tools
Our website uses cookies to operate efficiently, personalise your visit, and analyse traffic. Cookie usage is managed according to Australian legal standards and your settings.
Types of Cookies Used
- • Enable website navigation and core functions
- • Gather statistics and usage analytics
- • Customise your site experience
- • Support interactive and enhanced features
You can manage or disable cookies in your browser settings, but this may affect your use of our services.
Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates are made available here and take effect immediately upon posting.
- • Policy posted on our website orlaveniq.com
- • Direct notification if significant updates affect your rights
- • Revision date shown at the top of this policy
- • Contact information provided for further questions
Your continued use of orlaveniq.com means acceptance of any updates to this policy.
Contacting Our Privacy Team
For questions or concerns about this Privacy Policy or your data, please reach out using the options below.
orlaveniq
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61864798030
Email: content@orlaveniq.com
Last reviewed November 1, 2025
Effective from November 1, 2025